1. About Our Tests
Why should I take this test?
Our tests help you understand your steroid hormone levels and overall metabolic health. Hormone imbalances can affect stress, energy, mood, metabolism, and reproductive health. Knowing your levels allows you and your healthcare provider to make informed decisions.
What does the at-home test kit include?
Each kit contains:
• Step-by-step printed instructions
• Collection materials (urine, saliva, or blood spot cards)
• Prepaid return mailer
All materials are designed for safe, easy, and accurate sample collection.
What does this test measure?
We measure steroid hormones and their major metabolites across the entire metabolic pathway. This comprehensive analysis identifies key hormones like cortisol, DHEA, testosterone, and estrogen, as well as precursors and downstream metabolites for a complete picture.
How is the test processed?
We measure steroid hormones and their major metabolites across the entire metabolic pathway. This comprehensive analysis identifies key hormones like cortisol, DHEA, testosterone, and estrogen, as well as precursors and downstream metabolites for a complete picture.
Who is this test for?
Our tests are for anyone who wants to:
• Monitor hormone balance
• Optimize health and performance
• Investigate symptoms like fatigue or mood changes
• Conduct academic or research projects (non-diagnostic use only)
Note: Tests are for educational purposes and not for medical diagnosis.
2. Orders, Kits, and Sample Returns
My kit looks different than the website picture—why?
We are continuously improving our kits. Packaging may change slightly, but the quality of testing and accuracy remains the same.
How do I receive my results?
Results are emailed securely within 2–10 business days after we receive your sample. On average, shipping to the lab takes about 5 days.
It’s been 15 days, and I haven’t received my report. Why?
There could be one of the following reasons:
- You have mailed the sample, but it got lost in transit. (We have no way to know and track if this happens)
- Email delivery issues as email provided is not readable/has errors (Please provide one alternate email when you send the sample)
- Report is in your spam folder. (frequently check your spam folder).
For any reasons you you have not received report, We will send you New Kit for FREE
What if I’m not satisfied with my experience?
We offer a 100% Satisfaction Guarantee:
• Free replacement kit
• Full refund – no questions asked
Contact support@steroidomicslab.com for help.
(When contacting us, please send order details so that we can track status of your sample efficiently and respond quickly.)
3. Comparing Us to Competitors
| Feature | GSL Kits | Competitors |
| Analytes Measured | Full pathway: target hormones, precursors, metabolites | Only 1–3 target hormones |
| Testing Method | UPLC-MS/MS – hospital-grade accuracy | Immunoassay / ELISA (lower specificity) |
| Price | $29.99 – $39.99 | $99 – $499 |
| Shipping | Free shipping both ways | Paid returns common |
| Sample Collection | Single urine/saliva/blood spot sample | Multiple sample draws |
| Privacy | Results emailed securely, no portal required | Portal or account required |
4. Tips for a Smooth Experience
• Write clearly on forms and labels.
• Ship your sample immediately after collection.
• Use the prepaid envelope provided.
• Contact us for immediate support with delays or issues.
5. Need Help?
Email: support@steroidomicslab.com
Response Time: 0–1 business days
Business Hours: Monday–Friday, 9 AM–5 PM (Pacific Time)